1. Introduction

Welcome to Vallect (“we”, “us”, “our”). We operate the website https://vallect.com/ (“Website”) which provides end to end turnkey solutions in Infrastructure and Building Technology System integration & AV-solutions for corporate, education, retail, & hospitality businesses.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we collect, use and share your personal data when you visit or use our Website, and your rights in relation to that data.

2. Data Controller

For the purposes of applicable information-privacy laws, the data controller is Vallect, having its registered office at Block B1/B2, 2nd Floor, Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044.
If you have any questions about this policy or our privacy practices, please contact us at:
Email: info@vallect.com
Address: Block B1/B2, 2nd Floor, Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044.

3. What Data We Collect

We may collect the following categories of personal data when you use our Website or engage with us:

Contact details (e.g., name, email address, phone number) when you fill in enquiry forms, subscribe to our newsletter or request services.
Technical/usage data (e.g., IP address, browser type and version, pages visited, time & date of visit, referral URL, device identifiers) via cookies and analytics tools.
Service-related information: any information you provide to us when requesting a quote, engaging our services or otherwise communicating with us (for example: company name, business sector, project details).
Other information you choose to provide (for example: when you respond to surveys or contact us with questions).

4. How We Collect the Data

We collect data in the following ways:

Directly from you when you fill in forms, send us an email, call us, request services or otherwise communicate with us.
Automatically when you visit or navigate our Website (via cookies, server logs, analytics).
From third-party sources or publicly available sources only where permitted and required (for example: business directories, social media, for verification/enhancement purposes).

5. Why We Use Your Data (Purposes)

We use your data for the following purposes:

To manage and deliver our services (responding to requests, providing quotations, project execution, invoicing).
To communicate with you (about our services, changes, updates, offers) if you have consented to receive marketing communications.
To improve our Website and services (analytics, system administration, evaluating visitor behaviour).
To ensure network and information security, prevent fraud, enforce our terms, manage risk.
To comply with applicable legal or regulatory obligations.

6. Legal Bases for Processing (If applicable – e.g., GDPR/India)

Depending on your location and applicable law, we rely on one or more of the following bases for processing your personal data:

Your consent, where you have provided consent for us to use your data for specific purposes (e.g., marketing).
Performance of a contract, where we process data to provide our services to you or fulfil your request.
Legal obligation, where we must process data to comply with law or regulatory requirement.
Legitimate interests, where the processing is necessary for our legitimate business interests (provided such interests are not overridden by your rights).

7. Sharing Your Data

We may share your personal data with:

Service providers and other third parties who help us operate the Website or provide our services (e.g., analytics providers, IT infrastructure, payment processing, communication platforms).
Professional advisors, auditors, insurers or other entities where required for legal/compliance purposes.
Government, regulatory or law-enforcement authorities if required by law or to protect our rights.
Parties in connection with a business reorganisation, sale or merger, provided proper safeguards are in place.
We do not sell your personal data to third parties for their own marketing purposes.

8. International Transfers

If we transfer your personal data outside India (for example, to service-providers in another country), we will ensure appropriate safeguards are in place (such as standard contractual clauses, or transfer to jurisdictions with adequate protections) to secure your data.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect technical/usage data and to improve your experience on our Website. These may include:

Essential cookies (required for our Website to function).
Analytical/performance cookies (to understand how the Website is used).
Marketing/targeting cookies (where you have consented) to display relevant content.
You can manage or disable cookies through your browser settings. Note: disabling cookies may impact your Website experience.

10. Data Retention

We retain your personal data only for as long as necessary for the purposes listed above, and in accordance with legal obligations. When data is no longer required, we will securely delete or anonymise it.

11. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or alteration. These include [e.g., encryption, access controls, regular security audits]. However, no system is 100% secure — please use caution when transmitting information to us.

12. Your Rights

Depending on your jurisdiction and applicable law, you may have the following rights:

Access to your personal data we hold.
Correction of inaccurate or incomplete data.
Deletion of your personal data (subject to legal/contractual restrictions).
Restriction of processing in certain circumstances.
Portability of your data (in certain cases).
Object to processing (especially for marketing or based on legitimate interests).
Withdraw consent (where processing is based on consent) — which will not affect processing before the withdrawal.
If you wish to exercise your rights, please contact us at [insert contact email]. We will respond to your request within the timeframe required by applicable law.

13. Children

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under this age. If you believe we have collected such data, please contact us and we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable law. We will post the “Last updated” date at the top of this page. Please review this policy periodically. If the changes are significant, we will notify you via email (if you are a registered contact) or through our Website.

15. Links to Other Websites

Our Website may contain links to third-party websites or services which are not under our control. We are not responsible for their privacy practices — please review the privacy policies of those websites.

16. Contact Us

If you have questions, comments, or complaints about this Privacy Policy or our data practices, please contact us at:
Email: info@vallect.com
Postal Address: Block B1/B2, 2nd Floor, Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044